Data privacy provisions


The protection of your privacy is very important to us. The following paragraphs provide you with detailed information about how your data is handled. It should be noted that data transmission on Internet (for example using email) can be subject to security loopholes. It is not possible to protect data in all cases from access by third parties.

Personal data

Personal data are data that can be directly related to a physical person, some examples are:

  • First name and last name
  • Email address does not collect personal data automatically. Personal data are only collected during registration for the newsletter or when booking services on This is performed by the user independently entering the data in the online forms provided.

Permission to process data

The user’s personal data (including user data related to bookings) are processed by as part of the order processing. The user hereby expressly gives his/her permission that the personal data attached to the booking process may be processed by the platform for the purposes of electronic transmission of information, advertising, and offers, recording booking behaviour, and determining customer satisfaction (by means of an electronic questionnaire and telephone calls). The user expressly agreed to the above mentioned transmission through the postal service, email or by telephone. The agreement can be withdrawn from the newsletter at any time and at no charge.


If you have subscribed to the newsletter, we provide the option each time your receive the newsletter to cancel your subscription with a single click.

Information rights of third parties and users

Third party information rights

The platform can be legally obliged in certain cases to provide information on the data to local, state, national and/or international authorities. Furthermore, to protect the platform, its users and partners from illegal activities, reserves the right to disclose information to third parties. This also concerns the following cases:

  • Verification of suspicious cases related to illegal activities
  • Investigation of illegal activities
  • Taking protective measures to prevent illegal activities

User’s information rights

The user has the right to obtain information at no charge, related to their personal or private data. Users can request this information by presenting of valid identity card with id photo and sending an email to info(a) This can alternatively be requested by sending a letter addressed to: mRaP GmbH, 3250 Wieselburg, Pulvermühlweg 11.

Right of correction or deletion

Users have the right to have their personal data corrected or deleted. This can be done by at absolutely no charge .Any user can contact info(a) for this purpose.

Changes to data privacy provisions

The platform reserved the right to change the data privacy provisions at any time without giving reasons. The user agrees to be informed about changes to the data privacy provisions by email to the address they have provided. The user accepts changes unless they have raised an objection by email or in writing within two weeks of receiving the change notice. If the user does not accept the changes, further use of the platform is not possible. The platform shall draw special attention to the two-week time limit for objections when changes are made known.

Data privacy provisions revision: 31.07.2014